Ordering & Payment

Payment Method – We have tailored our buying to specifically meet the needs of individual purchases. When you fill up your basket with the products that you require simply click on ‘View Basket’ to check your choices. Click on ‘Proceed to checkout’ and fill in the billing details. You have the option to choose your preferred method of payment which you may select. Once payment has been received the order will be processed and an order acknowledgement will be emailed to you confirming that payment has been received and your order is being processed and acknowledged. An estimated delivery date will also be advised via an email notification once the order has been processed for delivery and dispatched.

The payment system will accept most credit/debit card transactions. It is a cloud-based international payment system that is reliable and secure. 

All orders received Monday to Friday (apart from Bank holidays & annual shutdowns) are normally processed within 2 working days. Estimated delivery is normally 2-4 working days. However, delivery is dependent on the delivery option selected by the consumer and stock available once previous orders have been fulfilled in the order they are received.  

Payment must be made in full prior to any goods being shipped unless using Clear Pay or Klarna. Please do not hesitate to contact us prior to placing your order. We can help you specify the right product for your needs.

For bulk enquiries, additional discounts may apply, so please get in touch if you are looking for a wholesale supply, a white-label option, or anything in between. Contact us direct at sales@bwowcosmetics.com

If you think that you have ordered an item by mistake and wish to amend/cancel your order, please get in touch with us at Info@bwowcosmetics.com or via our website chat option. Amendments or cancellations of an order have to take place within 24 hrs of placement of the order if you get in touch any later than this we cannot guarantee that your order has already been processed and it may not be possible to amend or cancel it.


Answer: Matte lipsticks deliver a long-lasting, vibrant colour with minimal shine. When infused with natural oils like avocado and coconut, they also provide moisturising benefits. Avocado oil helps hydrate and soften the lips, while coconut oil adds nourishment, preventing the dryness typically associated with matte formulas. This combination ensures a comfortable wear that keeps your lips healthy and beautifully coloured throughout the day.

Answer: Liquid lipsticks are renowned for their intense pigmentation and longevity. Unlike traditional stick lipsticks, they apply in liquid form and dry to a matte or semi-matte finish that can last for hours without needing frequent reapplication. This makes liquid lipstick a preferred choice for those seeking long-lasting wear and high-impact colour, especially during busy days when touch-ups are not feasible.

Answer: Lip glosses infused with shea butter offer dual benefits of shine and nourishment. Shea butter is rich in vitamins A and E, which help protect and repair the lips, making them soft and plump. These lip glosses provide a glossy finish while also conditioning the lips, making them ideal for those who prefer a lighter, more natural look without compromising on lip care.

Answer: Yes, lipsticks formulated with hypoallergenic and non-irritating substances can significantly improve the condition of sensitive lips. Look for products labelled as free from harsh chemicals and infused with natural ingredients like Jojoba Seed Oil and Sweet Almond Oil. These ingredients are known for their soothing properties and can help prevent irritation, making them suitable for people with sensitive skin or lip conditions.

Answer: Metallic liquid lipsticks with Jojoba Seed Oil and Sweet Almond Oil combine the bold, eye-catching finish of metallic colours with the nourishing benefits of these natural oils. Jojoba Oil closely mimics the skin's natural oils for optimal absorption and hydration, while Sweet Almond Oil softens and conditions the lips. This formulation not only ensures a stunning metallic finish but also keeps the lips moisturised, smooth, and comfortable even with extended wear.