Refund Policy

Refund Policy on all other products 

All refund will be processed via the original method of payment received. Any refunds will be notified to the consumer once processed. Refunds will be made within 7 - 10 working days unless advised otherwise.

For any queries please email us on info@bwowcosmetics.com

Refunds Policy on all coloured cosmetics ONLY and skincare products

All refunds will be processed via the original method of payment received. Any refunds will be notified to the consumer once processed. Refunds will be made within 7-14 working days. 

For any queries please email us on info@bwowcosmetics.com

Refunds Policy on all Hair Extensions

Due to hygiene reasons, we cannot accept returns once purchase. Please carefully make your selection or contact us prior to making a purchase.